Effective Date: 01 August 2024
SkolaKonnect is committed to protecting the privacy of its users. This Privacy Policy explains how we collect, use, share, and protect your personal data in compliance with the Nigerian Data Protection Regulation (NDPR) and other applicable data protection laws in Nigeria.

PreambleSkolaKonnect recognizes the privacy rights of all individuals who interact with our platform. This policy is designed to ensure transparency in our data processing practices and adherence to the Nigerian Data Protection Regulation (NDPR) and other relevant legal instruments aimed at protecting personal data.

1. Name and Address of the Data Controller● Data Controller: Sapphital Learning Ltd● Address: Plot 975 Cadastral Zone A0, Central Business District, Abuja, Nigeria.● Contact Information: moc.latihppas%40olleh

2. Definitions and InterpretationIn this Policy, the following terms shall have the meanings assigned:● “Personal Data”: Any information relating to an identified or identifiable natural person.● “Processing”: Any operation or set of operations performed on personal data, whether or not by automated means.● “Data Subject”: An individual whose personal data is processed by SkolaKonnect .● “Data Controller”: Sapphital Learning Ltd, as the entity that determines the purposes and means of processing personal data.● “Cookies”: Small text files that are placed on your device by SkolaKonnect when you visit certain parts of our website to analyse browsing habits and preferences.● “Account”: The personal information, payment information, and credentials used by users to access materials and/or any communications system on the website.

3. Information We Collect
3.1 Categories of Personal Data Collected:● Personal Identification Information: Name, address, email address, phone number, gender, date of birth, and other contact details.● Usage Data: Information about how you interact with our platform, including your IP address, browser type, pages viewed, time spent on pages, and links clicked.● Device Information: Data about the device you use to access our platform, such as operating system, device type, and network information.● Demographic Information: Data such as your age, gender, and location, which may be collected through surveys or forms.● Communication Data: Records of your correspondence with us, including customer service inquiries and support requests.● Financial Information: Credit/debit card numbers and other payment details collected during purchases on the platform.
3.2 How We Collect Data:● Direct Collection: Through registration, form submissions, interactions on the platform, and direct communications with SkolaKonnect .● Automated Collection: Via cookies, web beacons, and other tracking technologies that monitor usage patterns on our website and mobile applications.● Third-Party Sources: Data from third-party service providers, including social media platforms, analytics providers, and payment processors.

4. Purpose of Data ProcessingSkolaKonnect processes your personal data for various purposes, including but not limited to:● Providing Services: To manage your registration, provide access to our digital platform, and maintain platform functionality.● Improving Services: To analyse usage data and feedback to improve the platform’s performance and user experience.● Communications: To send notifications, newsletters, updates, and respond to your inquiries.● Compliance: To comply with legal obligations, such as record-keeping, reporting, and responding to lawful requests by public authorities.● Marketing: To deliver personalized content and advertising based on your interests, subject to your consent.● Security: To monitor and enhance the security of our platform, including detecting and preventing fraud and other unauthorized activities.● Payment Processing: To facilitate transactions, process payments, and manage billing.

5. Legal Basis for ProcessingSkolaKonnect processes personal data based on the following legal grounds:● Consent: Your explicit consent is obtained for processing activities such as marketing communications.● Contractual Necessity: Processing is necessary for the performance of a contract to which you are a party, or to take steps at your request before entering into a contract.● Legal Obligation: Processing is necessary for compliance with a legal obligation to which SkolaKonnect is subject.● Legitimate Interests: Processing is necessary for the legitimate interests pursued by SkolaKonnect , except where such interests are overridden by your rights and freedoms.

6. Sharing of Personal Data
6.1 Data Sharing with Third Parties:SkolaKonnect may share your personal data with:● Service Providers: To perform services on our behalf, including payment processing, hosting, data analysis, customer support, and email delivery.● Business Partners: For co-branded services or shared marketing initiatives.● Legal Authorities: To comply with legal requirements, court orders, or government requests.● With Your Consent: Where you have explicitly consented to data sharing.
6.2 International Data Transfers:To effectively meet its objectives and mandate, SkolaKonnect may work with third-party partners who may be within or outside the NDPR jurisdiction (Nigeria). Examples of such services include but are not limited to:● Internet connectivity,● Cloud storage,● Data analytics,● Data security,● Software development,● eLearning production,● Training curriculum and contents.
Your personal data may be transferred to and processed in such jurisdictions. SkolaKonnect ensures that such transfers are conducted in compliance with NDPR by implementing adequate safeguards, including standard contractual clauses, and working with partners that are compliant with the General Data Protection Regulations (GDPR) and other relevant data protection laws.

7. Payment InformationSkolaKonnect uses third-party payment processors to handle transactions on the platform. When you make a purchase, your payment information (such as credit or debit card details) is processed by these third-party providers in compliance with their privacy policies. SkolaKonnect does not store full payment card information, and all payments are securely processed according to industry standards and applicable regulations.

8. Data SecuritySkolaKonnect implements appropriate technical and organizational measures to protect your personal data, including:● Encryption: Data is encrypted both in transit and at rest to prevent unauthorized access.● Access Controls: Strict access controls ensure that only authorized personnel can access personal data.● Regular Audits: We conduct regular security audits and assessments to identify and mitigate potential vulnerabilities.● Incident Response: A dedicated incident response team is in place to manage and mitigate the impact of data breaches.

9. Data RetentionSkolaKonnect retains personal data only as long as necessary for the purposes stated in this policy or as required by law. Retention periods are determined based on:● Legal Requirements: Compliance with record-keeping laws and other statutory obligations.● Business Needs: Duration of your relationship with SkolaKonnect and subsequent service requirements.● Dispute Resolution: Retention of data necessary to resolve disputes or enforce agreements.

10. Your RightsAs a data subject, you have the following rights under the NDPR:● Right to Access: Obtain confirmation of whether your personal data is being processed and request access to your data.● Right to Rectification: Request correction of inaccurate or incomplete data.● Right to Erasure (Right to be Forgotten): Request the deletion of your personal data under certain conditions.● Right to Restrict Processing: Request the limitation of data processing where applicable.● Right to Data Portability: Receive your personal data in a structured, commonly used, and machine-readable format and transmit it to another data controller.● Right to Object: Object to the processing of your personal data on grounds related to your particular situation.● Right to Withdraw Consent: Withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.● Right to Lodge a Complaint: File a complaint with the Nigerian Data Protection Commission if you believe that your data protection rights have been violated.

11. Cookies and Tracking TechnologiesSkolaKonnect uses cookies and other tracking technologies to enhance the user experience and analyse usage patterns:● Essential Cookies: Necessary for the operation of the platform.● Performance Cookies: Used to collect information about how visitors use the platform.● Functionality Cookies: Allow the platform to remember choices you make and provide enhanced features.● Targeting Cookies: Used to deliver relevant advertisements to you and measure the effectiveness of advertising campaigns.

12. Third-Party Websites and ServicesSkolaKonnect may contain links to third-party websites, applications, or services. This Privacy Policy does not apply to those third-party services, and SkolaKonnect is not responsible for the privacy practices of such third parties. We encourage you to review the privacy policies of any third-party services you interact with.

13. Changes to This Privacy PolicySkolaKonnect reserves the right to update or modify this Privacy Policy at any time. Please review this policy periodically to stay informed about our privacy practices. Your continued use of the platform after such changes indicates your acceptance of the updated policy.

14. Contact UsWe have a Data Protection Officer who is available to answer any questions or concerns about this Privacy Policy or to advise on how you can exercise your data protection rights. Please contact us at:Email: moc.tcennokaloks%40olleh Address: Plot 975 Cadastral Zone A0, Central Business District, Abuja, Nigeria.